Cancellations by the customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. On cancellation of an order after it has been processed/approved by Sunova.in, the cancellation charges will become applicable @ flat rate of 5% of the order value.Sunova.in has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Sunova.in and accept Sunova.in decision regarding the cancellation. Products once dispatched cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.